Rules for using CVC WalletTerms and Conditions
Clear, publish-ready information for customers using CVC Wallet.
Account responsibility
You are responsible for keeping your login credentials, devices, email account, and wallet activity secure. You must provide accurate profile and cardholder information and may not create accounts to abuse referrals, transfer flows, promotions, or transaction limits.
Wallet balance and transactions
Wallet credits are applied only after successful server-side confirmation from the relevant payment provider or an authorized administrator action. Transfers, withdrawals, gift card purchases, mobile topups, and card actions may be reviewed, delayed, rejected, or reversed when fraud, abuse, duplicate activity, or compliance risk is detected.
Virtual cards
Virtual cards are intended for lawful online payments. Card creation, funding, withdrawal, reveal, freeze, and unfreeze actions may depend on third-party provider availability and account verification. Fees are shown before wallet debit and recorded in your transaction ledger.
Prohibited activity
You may not use CVC Wallet for money laundering, fraud, fake deposits, circular transfers intended to inflate balances, account farming, unauthorized access, sanctions violations, or any illegal purchase. We may suspend accounts, freeze features, or request more information if activity appears unsafe.
Availability and changes
Service availability depends on infrastructure, payment networks, card providers, mobile topup providers, and gift card suppliers. We may update these terms, fees, or platform features as required for security, compliance, or product improvement.