Clear, publish-ready information for customers using CVC Wallet.
We collect account details such as name, email, phone number, profile image, address, date of birth, wallet tags, transaction records, device/session details, and information required to create or manage virtual cards, gift cards, mobile topups, and withdrawals.
We use information to authenticate users, protect accounts, process wallet actions, create and manage virtual cards, send notifications, investigate suspicious activity, meet legal obligations, and improve the CVC Wallet service.
When you use a card, gift card, mobile topup, withdrawal, or payment gateway feature, we share only the information needed for that provider to process the requested action. Sensitive keys are managed from the admin panel and should be accessible only to authorized operators.
We use session controls, CSRF protection, server-side balance validation, provider webhook verification, and transaction records to protect money movement. No web system is risk-free, so users should keep account credentials private and report suspicious activity quickly.
You can update profile information from My Account. Some transaction, security, and compliance records may be retained when required to protect the platform, resolve disputes, prevent fraud, or meet legal obligations.